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Accessibility Statement

Accessibility Statement

Last updated: July 21, 2026

Our Commitment

The Coffee Chemist is committed to providing an inclusive and accessible online experience for all visitors, including people with disabilities.

We believe everyone should be able to explore our coffee, tea, brewing essentials, educational content, and brand story with dignity, independence, and ease. Accessibility is part of our broader commitment to representation, thoughtful design, and creating a welcoming experience for every curious sipper.

Accessibility Standards

We are working toward making thecoffeechemist.com, shop.thecoffeechemist.com, and the digital content and services associated with The Coffee Chemist reasonably accessible in accordance with the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA.

These guidelines are designed to make digital content more:

  • Perceivable
  • Operable
  • Understandable
  • Robust

Accessibility is an ongoing process. We regularly review our website, content, and online shopping experience and make improvements as issues are identified.

Accessibility Measures

As part of our accessibility efforts, we aim to:

  • Maintain clear and consistent page organization and navigation.
  • Provide meaningful headings, labels, and link descriptions.
  • Support keyboard navigation where reasonably possible.
  • Provide alternative text for meaningful website images.
  • Use readable fonts, appropriate text sizing, and sufficient color contrast.
  • Avoid relying solely on color to communicate important information.
  • Make forms, buttons, menus, and shopping functions easier to identify and use.
  • Use plain, understandable language throughout our website.
  • Review new website content and features with accessibility in mind.
  • Address reported accessibility barriers in a timely and reasonable manner.

Known Limitations

Although we are continually working to improve accessibility, some parts of our website may not yet fully meet every accessibility guideline.

Possible limitations may include:

  • Older images or graphics that do not yet contain complete alternative-text descriptions.
  • Third-party applications, embedded content, payment services, email signup forms, or shopping features that are not entirely controlled by The Coffee Chemist.
  • Certain product images, documents, or promotional materials that may require additional accessibility improvements.
  • Occasional issues involving keyboard navigation, screen readers, page magnification, or browser-specific display settings.

We are working to identify and correct these issues as part of our ongoing website maintenance.

Third-Party Services

Our website may use or link to services operated by third parties, including our online store, payment processors, email marketing services, social media platforms, product suppliers, and other applications.

Although we encourage our service providers to offer accessible experiences, The Coffee Chemist does not control every accessibility feature or limitation of third-party websites, applications, or content. We welcome reports of accessibility problems encountered while using a third-party feature through our website so that we can investigate available solutions or provide another way to assist you.

Assistance and Alternative Access

Should you have difficulty accessing information, completing a purchase, using a website feature, or obtaining information about one of our products, please contact us.

We will make reasonable efforts to provide the requested information, product assistance, or service through an accessible alternative method.

Accessibility Feedback

We welcome feedback about the accessibility of The Coffee Chemist’s website and online store.

Please contact us at:

Email: Coffee@TheCoffeeChemist.com
Phone: 904-513-1618
Location: Jacksonville, Florida
Online: Use the Contact page on our website

When contacting us, please include:

  • The web page or feature where you experienced the problem.
  • A brief description of the accessibility barrier.
  • The browser, device, or assistive technology you were using, when relevant.
  • Your preferred method of contact.

We will review accessibility concerns and make reasonable efforts to respond and address the issue promptly.

Ongoing Improvement

Accessibility is not a one-time project. As The Coffee Chemist adds products, educational content, website features, and shopping services, we will continue working to improve the usability and accessibility of our digital experience.

Brewed with Curiosity. Rooted in Culture. Accessible with Intention.